Jobs at Wires Computing
Customer Service Position Wires Computing
Customer Service/Technical Support
Job description:
We are looking for someone who is enthusiastic about technology and repairs.
The ideal candidate would be highly motivated and proficient with all types of computers as well as knowledgeable about mobile devices. Capable of answering phone calls and managing customer service.
The ability to troubleshoot hardware is very important. While we encourage all to apply, those without hardware experience may be rejected. Software skills are only about 25% of the position. Attention to detail is imperative for this position, as some mistakes can be very costly. Someone who can independently resolve problems using resources available to them is ideal.
We are looking for someone with an outgoing, positive attitude and a friendly demeanor. Strong communication and customer service skills are required, electronics experience is preferable. Hours typically would range from 25-35 hours a week to start, with room to increase if desired.
Daily tasks may include:
Talking with customers and offering repair solutions based on our services
Contacting customers to follow up about repairs/updates/status
Answering phone calls to assist customers
Organizing parts for repairs
Communicating with other team members about current repairs
Recording notes in ticket system for record keeping of repairs
Shipping/receiving parts for devices
This job is a "retail" based environment but typically the techs time would be split fixing devices and talking with customers in the store for products and services we can offer.
This Company Describes Its Culture as:
Detail-oriented -- quality and precision-focused
Stable -- traditional, stable, strong processes
Team-oriented -- cooperative and collaborative
Hours per week:
25-30
Typical start time:
12PM
Typical end time:
7PM
This Job Is:
Open to applicants who do not have a college diploma
Job Types: Full-time, Part-time, Commission
Benefits:
Flexible schedule
Paid time off
Bonuses
Commissions
Discount Employee repairs
Schedule:
Day shift
Monday to Friday
Experience:
Computer Hardware: 1 year (Preferred)
Mobile devices: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Computer Technician Position Wires Computing
Cell Phone & Computer Repair Tech
Job description:
Wires Computing is looking to add a new member to our team. We are looking for someone who is enthusiastic about technology and repairs.
The ideal candidate would be highly motivated and proficient with all types of computers as well as knowledgeable about mobile devices. Capable of answering phone calls and managing customer service.
The ability to troubleshoot hardware is very important. While we encourage all to apply, those without hardware experience may be rejected. Software skills are only about 25% of the position. Attention to detail is imperative for this position, as some mistakes can be very costly. Someone who can independently resolve problems using resources available to them is ideal.
We are looking for someone with an outgoing, positive attitude and a friendly demeanor. Strong communication and customer service skills are required, electronics experience is preferable. Hours typically would range from 25-35 hours a week to start, with room to increase if desired. College student are encouraged to apply, but we are looking for someone with year round availability.
Daily tasks may include:
Talking with customers and offering repair solutions based on our services
Contacting customers to follow up about repairs/updates/status
Answering phone calls to assist customers
Organizing parts for repairs
Communicating with other team members about current repairs
Recording notes in ticket system for record keeping of repairs
Shipping/receiving parts for devices
This job is a "retail" based environment but typically the techs time would be split fixing devices and talking with customers in the store for products and services we can offer.
This Company Describes Its Culture as:
Detail-oriented -- quality and precision-focused
Stable -- traditional, stable, strong processes
Team-oriented -- cooperative and collaborative
Hours per week:
20-29
Typical start time:
12PM
Typical end time:
7PM
This Job Is:
Open to applicants who do not have a college diploma
Job Types: Full-time, Part-time
Salary: $17.50-$23/hr D.O.E.
Schedule:
8 hour shift
Day shift
Monday to Friday
Overtime
Supplemental pay types:
Bonus pay
Commission pay
Education:
High school or equivalent (Required)
Experience:
Computer Hardware: 1 year (Preferred)
Help desk: 1 year (Preferred)
E-Commerce Sales, Marketing Position at Wires Computing
E-Commerce Sales, Marketing, Brand Ambassador
Job description
Wires Computing & BTV Drones is looking for an online marketing, customer service, and inventory manager associate.
We are looking for someone interested in growing a career in tech, marketing, and inventory. There are opportunities for advancement and bonuses based on performance. In filling this role we are looking for a self-starter who is committed and capable of managing their own responsibilities and make decisions in the company's best interest.
The ideal candidate would be proficient with the following:
Ability to work independently
Written/verbal customer service skills
Online Sales/E-comm
Be organized and detail oriented
Use of the following platforms: eBay, Big commerce, Amazon, Slack, Facebook, Instagram
Ability to understand basics of devices with computers, phones, tablets.
Daily tasks would include the following:
Advertising our products and services via social media
Package and manage shipments
Inventory Updating
Price products using our cost formula
Use customer service skills to solve complaints and coordinate item returns.
Ability to work independently and efficiently in a fast paced retail environment
Full time is preferred although flexibility available. We ask that the candidate have at least 25-30hrs of availability a week with more if desired. Anything less might be turned away.
Who we are and what we do:
Wires Computing primary focus is on electronics repair has been essential to its community over the last 8 years.
Wires Computing and its subsidiary BTV Drones exist in the same office providing drone parts, accessories and electronic devices for all its customers local and nationwide. We currently have over three thousand skus online to be maintained and shipped/sold and updated for our customer base. We reach out and obtain customers through a variety of ways which needs to be maintained by an organized individual who likes working to accomplish goals independently.'
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This Company Describes Its Culture as:
Detail-oriented -- quality and precision-focused
Aggressive -- competitive and growth-oriented
People-oriented -- supportive and fairness-focused
Team-oriented -- cooperative and collaborative
Hours per week:
25-30
Work Location:
One location - On site
Paid Training:
Yes
Management:
Store Manager
Typical start time:
11AM
Typical end time:
6PM
Work Remotely
No
Job Types: Full-time, Part-time
Salary: $18.00 - $20 per hour
Schedule:
Monday to Friday
Weekend availability
Supplemental pay types:
Bonus pay
Commission pay
Experience:
Relevant: 1 year (Preferred)
Social Media Marketing: 1 year (Preferred)