By accessing and/or using Wires Computing or microsolderingrepairs website or any other feature or other platform (collectively “Our Website”) you agree to be bound by our Policies as well as our terms and conditions (“Terms”) and our Privacy Policy. Wires Computing LLC. and employees are henceforth referred to by "we", "our", or "us".

Wires Computing Privacy Policy

Wires Computing respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

• Data Usage: We use your data solely for sending updates, and reminders related to our services.

• Data Security: We protect your data with secure storage measures to prevent unauthorized access.

• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

• Message frequency varies and may include Appointment reminders, service order confirmation, etc.

• Contact Wires Computing at 802-448-0403 or support@wirescomputing for HELP or to STOP receiving messages.

• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to support@wirescomputing.com or 802-448-0403. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

• You can send SUPPORT for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Wires Computing will not sell, rent, or share the collected mobile numbers. We do not share or sell your personal information to third parties without your consent, except as required by law. We implement security measures to protect your personal information from unauthorized access or disclosure.

Warranty

For most repairs and services we offer a standard warranty. Our standard warranty is 60 days from the date the repair is completed. The warranty is valid only if the requirements are met.
A warranty can only be applied when the device is brought into the store for evaluation and testing. Software updates need to be applied in order to isolate any hardware specific issues.
For any hardware issues, a technician must retrieve any faulty parts for inspection so they can be returned to any vendors. If we are unable to acquire a defective part the warranty may be null.

These requirements include:

The device has never been subject to liquid damage, before or after the repair.
If a digitizer or LCD replacement was done, the device does not have damage including but not limited to physical cracks, visible scratches, or LCD lines.
For any model with an OLED screen, the OLED screen must be intact and not damaged in anyway. Please note that OLED screens come in two varieties hard and soft. Apple splits the manufacturing with both hard and soft. Hard OLED screens are significantly more fragile and may be prone to damage which is only seen under the right lighting conditions (ie: pressure crack)
The device has not been worked on by another company during the time after our repair was completed and the customer requests and brings in device for warranty.
The customer has not attempted to repair or alter the device in any way before or after the repair was completed.
If any discounts were applied to the repair, a warranty may be forfeited.
If a customer provides a part for any aspect of the repair on the device, a warranty is not included.
If there is physical damage that was acquired before or after the repair that effects our ability to repair the device properly, such as frame damage to a mobile device, the warranty is null.
The phone was purchased through apple or a certified carrier (ex: Verizon, AT&T) and was not refurbished at any point.
Please note that any device with water resistant features may be compromised during a repair and thus we cannot be held accountable for liquid damage. Manufacturers also state that any water resistant features are not 100% effective and cannot be warrantied for a failure of this mechanism.

Please note that we are not always aware of all the damage that has been done to the device before the repair and thus cannot be held responsible for any issues or problems that occur before or after the repair that are not in correlation with a defect part or repair.
We would also like you to be aware that the use of defective or unauthorized third-party chargers can cause damage to a device, often to the motherboard and/or charging circuits. Any warranty will be void if this type of damage is acquired before or after the repair, and we cannot be held responsible for any damage that occurs due to this.

Deposits

Deposits are required for some of our repairs that we do not keep parts in stock for. Parts are often pricey and can cost the majority of the repair price. Deposits made are used to insure that the customer will follow through with the repair. We use this because often parts we do not keep in stock are very device specific and we have no use for them other than the repair at hand. Distributors will often not allow for returns of items or charge us to return them. We would also like to note that if we are ordering a part for your device that has been left with us and no payment deposit was made, we will hold the device as the deposit for the repair. Under the circumstances that the customer decides not to continue with the repair after the part has been ordered, the deposit will not be refunded. If a device has been left as a deposit instead and the customer decides to cancel the repair the device is subject to be property of Wires Computing unless another financial exchange is arranged.

Unclaimed Items:

Any unclaimed items left at Wires Computing in excess of thirty (31) days [after notification] will be become the property of Wires Computing LLC unless previous arrangements have been made to pay for or pickup the device(s).
Any item(s) left at our location unnecessarily after a final repair decision has been made may incur a storage fee of at least $25/month. This will apply even if an item has already been paid for.
Devices that are left with us are subject to being parted out, sold or recycled based upon the status in the ticket.

Wires Computing Privacy Policy

Warranty

For most repairs and services we offer a standard warranty. Our standard warranty is 60 days from the date the repair is completed. The warranty is valid only if the requirements are met.

A warranty can only be applied when the device is brought into the store for evaluation and testing. Software updates need to be applied in order to isolate any hardware specific issues.

For any hardware issues, a technician must retrieve any faulty parts for inspection so they can be returned to any vendors. If we are unable to acquire a defective part the warranty may be null.

These requirements include:

The device has never been subject to liquid damage, before or after the repair.

If a digitizer or LCD replacement was done, the device does not have damage including but not limited to physical cracks, visible scratches, or LCD lines.

The device has not been worked on by another company during the time after our repair was completed and the customer requests and brings in device for warranty.

The customer has not attempted to repair or alter the device in any way before or after the repair was completed.

If any discounts were applied to the repair, a warranty may be forfeited.

If a customer provides a part for any aspect of the repair on the device, a warranty is not included.

If there is physical damage that was acquired before or after the repair that effects our ability to repair the device properly, such as frame damage to a mobile device, the warranty is null.

The phone was purchased through apple or a certified carrier (ex: Verizon, AT&T) and was not refurbished at any point.

Please note that any device with water resistant features may be compromised during a repair and thus we cannot be held accountable for liquid damage. Manufacturers also state that any water resistant features are not 100% effective and cannot be warrantied for a failure of this mechanism.

Please note that we are not always aware of all the damage that has been done to the device before the repair and thus cannot be held responsible for any issues or problems that occur before or after the repair that are not in correlation with a defect part or repair.

Deposits

Unclaimed Items:

Any unclaimed items left at Wires Computing in excess of thirty (31) days [after notification] will be become the property of Wires Computing LLC unless previous arrangements have been made to pay for or pickup the device(s).

Any item(s) left at our location unnecessarily after a final repair decision has been made may incur a storage fee of at least $25/month. This will apply even if an item has already been paid for.

Devices that are left with us are subject to being parted out, sold or recycled based upon the status in the ticket.

For more please see our Terms and Conditions

📞 802-448-0403